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employees across Canada and the U.S.
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Legacy case study feature
BC Ferries engaged Habanero to design a more effective online reservation system.
After completing extensive research and listening labs with commuters, tourists, businesses, and commercial travellers, Habanero recommended a simplified flow for online reservations. This new experience was the result of collaboration between BC Ferries’ marketing, customer care, and information technology teams. Habanero created mockups that were implemented by BC Ferries’ in-house team. Along the way, we ensured every aspect of the new online reservation system respected the limitations of BC Ferries’ legacy back-end system.
The solution fulfills BC Ferries’ goal to improve the online customer experience when booking and paying for trips.
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Podcast
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Quotation
Rafal Miroslawski
Communications Lead, Wawanesa Insurance
Starting out, we really wanted to utilize SharePoint to its full potential. We needed a vendor that truly understood the technology, and had a creative approach that spoke to our vision. Habanero was a perfect match. They took a genuine interest in our needs, and helped us develop long-term, fresh solutions.
Related content
A better way to build a SharePoint intranet
GO is our customizable intranet that leverages O365 and our expertise in employee experience, design and development.
Requires some additional content within the main area. Sed a tincidunt magna. Etiam egestas sed metus ut interdum. Nullam congue interdum purus, at vestibulum libero. Nullam lorem felis, varius ut sollicitudin eget, facilisis et nunc. Mauris id pharetra magna. Nulla gravida libero sed mattis convallis. Etiam sed finibus felis, nec sodales nisi. Etiam id blandit quam. Donec vehicula bibendum enim, vitae aliquam nulla fringilla in. Vestibulum molestie velit faucibus suscipit fringilla. Pellentesque facilisis sapien nulla, et malesuada urna suscipit id. Nam elementum sit amet mauris quis ornare. Integer et mauris pretium, dictum ligula a, accumsan neque. Praesent sed lorem at purus ullamcorper sollicitudin. Nullam et congue orci, id scelerisque ligula.
Pellentesque eu mollis est. Vestibulum lobortis elementum nisl, eget rutrum elit. Nulla semper auctor tempus. Etiam volutpat nulla at tincidunt porttitor. Quisque odio lacus, viverra in orci et, tempus hendrerit urna. Suspendisse turpis turpis, tristique in sollicitudin sed, commodo a purus. Quisque dictum, turpis ut luctus auctor, augue quam aliquam justo, ut ornare arcu nibh in nulla.
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Isabelle Perrault ·